I have found that my experience with Aveing Homes as a whole has been good. I expected that there would be obstacles and challenges as this was the first home that I have built, but most of these challenges were over come and handled well by Avelings staff. There are a few things that I would do differently next time, as I have learnt a few lessons going through the process. Overall I am happy with the decision to build with Aveling Homes, and happy with the service I received from all of the staff I dealt with along the way.
Reviews
Sapienza
______ _____ was fantastic as a first contact point. He helped along the way when I hit some problems and was really invested in providing top quality service. Prestart process was efficient and everyone went out of their way to make it positive. ______ was fantastic and replied promptly to email queries. There was a couple of times that were frustrating because she would need to go back and forth where it would have been easier for me to speak directly but she followed up every time and the outcomes were positive. I didnt deal directly with ___ much but he ensured that things kept moving and helped prioritise some items to get the building completed when he knew I had a deadline. Also ______ stepped in for ___ and got a lot of the things fixed up really quickly following the prehandover meeting. A special thank you to the tiler Danny who did a fantastic job and the painter who did the ceilings and door frames. Only a couple of disappointing things like having to ask about things that clearly looked wrong and probably should have been picked up by the installers at the time – such as the lights at the front and the sliding door pelmet. Also that ______ asked for the plasterer to go over the walls with a light and patch where needed because there were too many things to mark down but they only patched the bits with tape. During painting you could see many deep gouges in the walls – some very close to and between bits that had been marked and patched.
Jones
From start to finish the experience has been rewarding and smooth. Every item of interest has been rectified and dealt with in a timely fashion. The patience of all staff especially _________ and _______ has been exceptional and needs to be recognised and commended. Aveling have done an excellent Finnish on our family home and we will be most certainly be recommending the Aveling Group.
Esperat & Teng
Our experience with Aveling Homes was exceptional. From ______ _______ who was our first point of contact into Aveling and showed us the land at Rosehill Waters, to _____ _______ who handled our finance and helped us through the whole journey, to _______ ________ who is just a rock star and responds to our emails within an hour and has all the answers each and every time, to _________ our site manager who patiently walked us through everything at the house each time we met up. Just such a smooth and pleasant experience building with Aveling Homes – we would build with Aveling again next time that’s for sure, and recommend to friends and family! We look forward to enjoying the home and continue working with Aveling and our fab contact persons after handover.
Samorong
I would like to thank my house design specialist _______ _______ for being so professional and making the design that I want possible. _____ _______ who is my broker, she is very professional and responsive to all my questions. And most especially, the best Construction COnsultant ______ _____ for her patience and reliability. Her response time to my emails was great and I really appreciate the advices and help she have done for me to this house journey. SHe’s the best. Keep it up ________
Watson
My only real complaint is in regards to a design mistake in the ensuite bathroom which should have been hobbless. Unfortunately, I was not experienced enough at the time with the terminology to realise the mistake in the list of upgrades descriptions and by the time my wife realised the mistake, the tiles were already laid.