very smooth and enjoyable journey throughout the build.Staff was really helpful, Specifically _____ , _____ and _____.many thanks.

I was very impressed with the overall experience I had with Aveling Homes. Everyone was very helpful, responded to my queries promptly and remedied any issues I noticed in the home throughout construction quickly. I would (and have) recommended Aveling to anyone looking to build a home.

The only thing I felt was a bit disappointing was to do with the plans. I felt that they hadn’t been updated correctly and it caused a few problems with the building process. The trades people were not furnished with the up to date plans. I was lucky enough to be able to go and look at the regress regularly so we managed to get the problems corrected in a timely manner. Other than that the build through Aeling Homes had been a older full experience and everyone has been professional, accomodating and lovely. Thank you 🙂

From start to finish Aveling Homes was amazing, I would be very satisfied to build with Aveling Homes again.

Overall, I had a good experience with my build. The quality and level of workmanship was quite impressive and they were flexible with any variations I had later in the build. I will definitely be using Aveling Homes again and would recommend them to my friends.

Whilst extremely satisfied with the construction perspective of the build, the entire preconstrution element is less than desirable for your clients. Our sales representative was inattentive, skipped core elements of the contract information (paid for at down the track at our expense), avoided queries and as soon as our contract was signed, we never had contact with them again. The customer service by administration staff was awful and had us regretting choosing Aveling. Receiving a call from a member of staff stating that us (the clients) were uneducated is disrespectful and degrading. Having hostile interactions with staff and having them shut down the building process on us following their mistakes, was difficult to endure and unnecessary. In light of this, the construction team were amazing – their communication was superb, the workmanship was great, they went above and beyond to ensure client satisfaction and for that we thank them. Whilst we acknowledge this is a difficult time to be building, the poor customer service provided by administration staff through the preconstruction process cannot be overlooked. Overall, we have been satisfied with the process and would recommend Aveling based on the final product received and the members of staff we interacted with during the construction process.